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Our quarterly newsletter shares what’s happening in and around South Bay Expressway, information about FasTrak, community events, and more! To receive our eNewsletter use the newsletter sign up tab located in the column to the right.

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News Room

SANDAG FasTrak Retail Program - Proposals accepted on an ongoing basis
SANDAG is seeking proposals from qualified retailers to sell FasTrak® transponders valid for use on Express Lanes, such as those on Interstate 15, and toll facilities, like the South Bay Expressway. The current SANDAG FasTrak customer base includes more than 50,000 accounts. As SANDAG works to grow the FasTrak program and develop new facilities, the number of accounts is expected to grow dramatically. To serve this expanded customer base, SANDAG is seeking partnerships with retail locations where potential customers can easily pick up a transponder. If you do not have web access, retailer documents can be emailed or mailed to you. Proposals are due to Patty Talamantes at SANDAG, 1129 La Media Road, San Diego, CA 92154 or  This e-mail address is being protected from spambots. You need JavaScript enabled to view it , (619) 710-4042. Details...

Clean Slate Incentive for South Bay Expressway Toll Violators Starts Monday - Incentive Program Reduces Penalty for a Limited Time

Toll Violators Get a Clean Slate - Incentive Program Reduces Penalty

SANDAG Marks First Anniversary of Toll Reductions for South Bay Expressway - Achieves Operational & Revenue Goals



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Customer Service

(619) 661-7070

Customer Service Hours
Phone: M-F, 8am - 5pm
Walk-In: M-F, 8am - 6pm

Important Information about our Customer Service Center

In observance of Thanksgiving the Customer Service Center will be closed for both phone and walk-in customers on Thursday and Friday, November 26 and 27 . We will be open during normal business hours and will be happy to assist with inquiries on the next business day, Monday, November 30. 

Cash-paying customers should also note that the Otay Mesa Toll Plaza will not have toll attendants on duty. Travelers should be prepared to use the automated cash and credit card machines to pay the toll - exact change is required. Please plan accordingly.

We apologize for any inconvenience.