Safety on the road

We encourage all drivers to travel safely and drive defensively while using South Bay Expressway. The speed limit is posted along the toll road and is 65 mph unless otherwise stated. The Expressway is under surveillance 24/7 and our toll operations team is watching out for your safety by sending out a member of our team as quickly as possible to keep machines and equipment working properly. Don’t forget to look out for the cone zone and slow down! We have our team of roadway and landscape technicians working to keep your drive a smooth and beautiful one.


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Customer Service

(619) 661-7070

Customer Service Hours
Phone: M-F, 8am - 5pm
Walk-In: M-F, 8am - 6pm

Important Information about our Customer Service Center

In observance of Labor Day, the Customer Service Center will be closed on Monday, September 7, 2015. We will resume normal business hours on our next business day.

Also note there will be no Toll Attendants on duty at the Otay Mesa Toll Plaza on Labor Day. Cash-paying travelers should plan accordingly as Automated Cash Machines take exact change only. Payment may also be made by credit card at the machines. We apologize for any inconvenience.


In July, the Interactive Voice Response (IVR) and telephone prompts changed. Please listen and choose carefully when you call the Customer Service Center.