All exits when traveling southbound and all entrances when traveling northbound have an automated cash and credit card machine for paying your tolls. Please be prepared to pay upon your entrance to the toll road if you are traveling north and that you are prepared to pay upon your exit of the toll road when traveling south. Cash or credit card payment is required and only those drivers traveling through the Otay Mesa toll plaza may see a toll attendant between the hours of 6 a.m. to 8 p.m., Monday through Friday. Please be prepared to pay with exact change at the automated cash and credit card machines as they do not provide change. For added convenience, credit card machines are available at all locations to pay your toll.
Missed a toll payment? No problem! Call or logon to our Web site to make a Pay-by-Plate payment within four business days of your trip. Click here for details.
Important Information about our Customer Service Center
The Customer Service Center will be temporarily closed Wednesday, October 7, 2015 from 10:00 a.m. - 11:00 a.m. for team training. We will reopen at 11:00 a.m. for both walk-in and telephone customers. Normal business hours will resume on the next business day, Thursday, October 8, 2015. We apologize for any inconvenience.
In July, the Interactive Voice Response (IVR) and telephone prompts changed. Please listen and choose carefully when you call the Customer Service Center.