Didn’t have cash for payment while traveling South Bay Expressway? Pay-by-Plate is the easy way to pay your toll if you don’t have a FasTrak account and didn’t pay by cash or credit card at the toll plaza or at one of our automated cash or credit card machines. You can use our Pay-by-Plate payment option on this Web site, by bringing in or mailing your payment to our offices at 1129 La Media Road, San Diego, CA 92154 or by calling (619) 661-7070 during normal business hours. Please note that the Pay-by-Plate toll schedule is $2 higher than using our automated cash or credit card machines and that if your Pay-by-Plate toll payment is not received within four business days by any of the options listed, there is a $60 minimum penalty.  Click here to Pay-by-Plate.


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Customer Service

(619) 661-7070

Customer Service Hours
Phone: M-F, 8am - 5pm
Walk-In: M-F, 8am - 6pm

Important Information about our Customer Service Center

The Customer Service Center will be temporarily closed for both phone and walk-in customers on Monday, December 7 from 12:00 p.m. to 1:30 p.m. for a training and team building event. We will re-open for both phone and walk-in customers at 1:30 p.m. We will resume normal business hours on the next business day. 

We apologize for any inconvenience.