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Customer Service

(619) 661-7070

Customer Service Hours
Phone: M-F, 8am - 5pm
Walk-In: M-F, 8am - 6pm

Important Information about our Customer Service Center

Starting in July, the Interactive Voice Response (IVR) and telephone prompts are changing. Please listen and choose carefully when you call the Customer Service Center.

In observance of Independence Day, our Customer Service Center will be closed on Friday, July 3, 2015. We will resume normal business hours on Monday, July 6, 2015. Also note that there will be no Toll Attendants on duty at the Otay Mesa Toll Plaza on Friday, July 3. Cash paying travelers should note that Automated Cash Machines take exact change only, so please plan accordingly. We apologize for any inconvenience.