Contact

Have questions or suggestions? We want to hear from you. Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call our Customer Service Center at (619) 661-7070.

By phone:
Customer Service Center: (619) 661-7070

Monday through Friday, 8 a.m. - 5 p.m.

In person:
Customer Service Center
1129 La Media Road,
San Diego, CA 92154
Monday through Friday, 8 a.m. - 6 p.m.

By email:
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

By fax:
Fax No.:  (619) 661-8989

By mail:
1129 La Media Road, San Diego, CA 92154

From SR 54 and SR 125:
Take SBX (SR 125 South) to Otay Mesa Road and turn right. Stay straight on Otay Mesa Road. Turn Right on La Media Road. SBX is on your right.

From I-805:
Take I-805 South. Merge on to CA-905 east, from CA-905 east, exit La Media Road and go north, crossing Otay Mesa Road. SBX is on your right. View on MapQuest

For information regarding Group or Fleet FasTrak account, please contact:
Patty Talamantes
Business Development Manager
South Bay Expressway, 1129 La Media Road, San Diego, CA 92154
(619) 661-7070

 

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Customer Service

(619) 661-7070

Customer Service Hours
Phone: M-F, 8am - 5pm
Walk-In: M-F, 8am - 6pm
 

Important Information about our Customer Service Center

In observance of Labor Day, our Customer Service Center will be closed on Monday, September 1, 2014. We will resume normal business hours on Tuesday, September 2, 2014.

Also note that there will be no Toll Attendants on duty at the Otay Mesa Toll Plaza on Monday, September 1, 2014. Cash paying travelers should note that Automated Cash Machines take exact change only, so please plan accordingly. We apologize for any inconvenience.